Hey Suzuya, we are continuing to look into this and are trying to recreate the issues to find a fix. We will keep you updated here. Best, Florian
Hey Suzuya, thanks for the feedback on TikTok Shop. Sometimes, we have trouble to get reliable data from online shops. However, the issues you describe should not happen. Could you maybe try to make a screen recording of what happens? That way we can directly have our engineering team look into it and hopefully fix it. You can send the screen recording here or via help@listful.com. If you send it via email, please make sure to let our support team know that Florian requested the screen recording so they directly forward it to me. Thanks and sorry that this is not working perfectly yet, Florian
I had sent the email and some more details on the matter, since I dont see an option to sent videos!
Thank you! We will have a look at it this week and keep you updated.
I noticed that products that have been sold a lot (around 7k upward) seems to work for a few seconds like the instances that I had said
Hey Suzuya, we have now fixed multiple issues with tiktokshop.com. Please let us know if you still face any problems and we will have a look into it. Best, Florian