3d ago
Tiktokshop issues
I noticed that tiktokshop link always have the "Security Check" or "Product" error whenever I try to paste the link in. And for some reasons, sometimes the link DID go through but a second later came back as the error screen (If my hand are fast enough to press the add item button, it works but then it will stop working if I failed the first time)
And sometimes links that I tried and failed work again for some reason?
Not entirely sure this is a tiktokshop problem but the link that I saved directly on tiktokshop redirect to a "This product is not available in your country/region" despite the fact that I can still able see it in my tiktokshop.
If possible, please make the process of pasting tiktokshop link easier, it is quite a painful experience trying to find the item individually or downloading the pictures and adding the price/name myself 🥹🙏
Planned
Hey Suzuya, thanks for the feedback on TikTok Shop. Sometimes, we have trouble to get reliable data from online shops. However, the issues you describe should not happen. Could you maybe try to make a screen recording of what happens? That way we can directly have our engineering team look into it and hopefully fix it. You can send the screen recording here or via help@listful.com. If you send it via email, please make sure to let our support team know that Florian requested the screen recording so they directly forward it to me. Thanks and sorry that this is not working perfectly yet, Florian